For non-emergency medical care

For non-emergency medical care

As part of your Veradigm Medical benefits, you and your covered dependents have 24/7/365 access to board certified primary care doctors and pediatricians by online video or phone through MDLIVE.

If you are experiencing common medical conditions (for example, cold, flu or headaches), MDLIVE doctors provide reliable care while minimizing the exposure to contagious viruses like COVID-19*. Costs are the same or less than a visit with a primary care provider, giving you an easy-to-use and cost-effective alternative for care.

If you haven’t used MDLIVE before, we encourage you to register for MDLIVE services now, so you can quickly and easily access one of these telehealth services when and where you need it. Go to or call 888.726.3171.

MDLIVE doctors cannot currently order tests for COVID-19.
For behavioral health care

For behavioral health care

If you are experiencing stress, depression, addiction or other mental health issues, you can see a counselor or psychiatrist using the MDLIVE web or mobile app through a secure, live video connection. Connect using your laptop or smart phone from anywhere you’re comfortable. Your provider will work to understand how you’re currently feeling as well as any important history, what you’d like to accomplish, and then work with you to identify the right treatment plan for you.



Conditions that can be treated through MDLIVE telehealth:

  • Acne
  • Allergies
  • Asthma
  • Bronchitis
  • Cold and flu
  • Constipation
  • Diarrhea
  • Earaches
  • Fever
  • Headaches
  • Infections
  • Insect bites
  • Joint aches
  • Nausea
  • Pink eye
  • Rashes
  • Respiratory infections
  • Shingles
  • Sinus infections
  • Skin infections
  • Sore throats
  • Urinary tract infections