2023 Cigna DHMO California SDBC

Livongo

If you are enrolled in an Veradigm medical plan, you and your covered dependents (age at least 18) can take advantage of Livongo, a personalized program designed to help you reach your health goals—whether that’s losing weight, lowering your blood pressure, or staying on top of your type 2 diabetes. Livongo offers personalized plans for:

Diabetes
Hypertension
Diabetes Prevention
Weight Management
Behavioral Health

What you get:

Connected devices. Depending on your health goals, you could receive a free blood glucose meter, blood pressure monitor, and/or smart scale. They all send readings right to your private account on an easy-to-use app.
Support when you need it. Ask expert coaches your questions on nutrition, medications, or anything else related to your health.
Digital behavioral health support. Get 24/7 access to practical tips and techniques that help you better manage stress, sleep, anxiety, depression, and more.

Enroll today: be.livongo.com/VERADIGM/new

Use registration code: VERADIGM

Livongo Health Tips

Download PDF

Introducing the Patient Assurance Program

Starting in 2021, you may be able to take advantage of the Patient Assurance Program. Eligible customers can use the program by showing their Cigna ID card at the pharmacy when they fill one of the covered insulin products listed below. If you’re already using one of the covered insulins, there are no additional steps needed. You can take advantage of this program.²

Additional insulin products may be included in the program. If you’re currently taking an insulin that is not included in the program, talk with your doctor about whether taking an insulin covered under the program is right for you. Only you and your doctor can decide what’s best for you.

1. Health benefit plans vary, but in general to be eligible for coverage a drug must be approved by the Food and Drug Administration (FDA), prescribed by a health care professional, purchased from a licensed pharmacy and medically necessary. You may be required to use an in-network pharmacy to fill the prescription. If you use a pharmacy that does not participate in your plan’s network, your prescription may not be covered, or reimbursement may be limited by your plan’s copayment, coinsurance or deductible requirements. Refer to your plan documents for costs and complete details of your plan’s prescription drug coverage.2. You may use home delivery services if your plan allows. Refer to your plan materials or call Customer Service to see if you are eligible to use home delivery. Your plan may require you to use home delivery if you fill a 90-day supply of insulin because it’s a maintenance medication. Not all insulin medications are covered under this program. If your current insulin is covered and then you change medications, the new insulin may not be covered. It’s a good idea to call us if you change medications. We’ll look to see if your new insulin is included in the program. Subject to applicable law, Cigna reserves the right to make changes to our formulary (drug list) or this program at any time.

888.726.3171
www.mdliveforcigna.com

If you are enrolled in a Cigna medical plan, connect to board certified primary care doctors 24/7/365 by online video or phone.
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For non-emergency medical care

As part of your Veradigm Medical benefits, you and your covered dependents have 24/7/365 access to board certified primary care doctors and pediatricians by online video or phone through MDLIVE.

If you are experiencing common medical conditions (for example, cold, flu or headaches), MDLIVE doctors provide reliable care while minimizing the exposure to contagious viruses like COVID-19*. Costs are the same or less than a visit with a primary care provider, giving you an easy-to-use and cost-effective alternative for care.

If you haven’t used MDLIVE before, we encourage you to register for MDLIVE services now, so you can quickly and easily access one of these telehealth services when and where you need it. Go to www.mdliveforcigna.com or call 888.726.3171.

MDLIVE doctors cannot currently order tests for COVID-19.

For behavioral health care

If you are experiencing stress, depression, addiction or other mental health issues, you can see a counselor or psychiatrist using the MDLIVE web or mobile app through a secure, live video connection. Connect using your laptop or smart phone from anywhere you’re comfortable. Your provider will work to understand how you’re currently feeling as well as any important history, what you’d like to accomplish, and then work with you to identify the right treatment plan for you.

Conditions

Conditions that can be treated through MDLIVE telehealth:

Acne
Allergies
Asthma
Bronchitis
Cold and flu
Constipation
Diarrhea
Earaches
Fever
Headaches
Infections
Insect bites
Joint aches
Nausea
Pink eye
Rashes
Respiratory infections
Shingles
Sinus infections
Skin infections
Sore throats
Urinary tract infections

Filling your prescription

You can fill your maintenance medication in a 90-day supply at an in-network pharmacy that’s approved to fill 90-day prescriptions, or through Express Scripts Pharmacy^SM, Cigna’s Home Delivery pharmacy.

Cigna 90 Now Retail Pharmacies

Over 31,000 pharmacies will fill your 90-day prescriptions, including local pharmacies, grocery stores, retail chains and wholesale warehouse stores.
Go to Cigna.com/Rx90 network to find in-network pharmacies.

Express Scripts Home Delivery Pharmacy

Enjoy free standard delivery right to your home or work.
Talk to licensed pharmacists toll-free, 24/7, to answer your questions.
Refill reminders will help make sure you don’t miss a dose.

Cigna Healthy Pregnancies, Healthy Babies Program®

You and your covered spouse/domestic partner enrolled in an Veradigm medical plan will have access to a comprehensive maternity management program: Healthy Pregnancies, Healthy Babies. The program, provided at no cost to enrolled participants, includes educational materials, wellness programs, incentives, and a 24/7 health information line staffed with experienced registered nurses.

Download PDF

Personal health advocate

Benefits-eligible Veradigm associates and their families have access to Health Advocate, the nation’s leading healthcare advocacy and assistance program. This service is provided at no cost to you and is available to you, your spouse/domestic partner, children, parents, and parents-in-law, regardless of whether you or they are currently covered by a Veradigm Medical plan.

When you call Health Advocate, you’ll be assigned a personal health advocate (PHA) who can help you:

Find qualified in-network healthcare providers.
Explore Medicare options.
Make medical appointments and arrange for special treatments and tests.
Negotiate medical claim and billing issues.
Obtain approvals from your insurance plan.
Answer questions about medical conditions, tests, treatments, and medications.

Employee Assistance Program (EAP)

Veradigm offers EAP services with confidential advice, short-term counseling, and referrals for a variety of issues. Examples include: crisis support, legal consultation, convenience services, financial wellness, childcare, hospitalization, and much more.

It’s understandable to occasionally experience anxiety and fear. If you want to talk to someone about your concerns, you can find the help you need through Veradigm’s Employee Assistance Program (EAP) Live and Work Well.

Download PDF

Archives

Kaiser HRA Summary

Kaiser HSA Summary

2023 Cigna DHMO California SDBC

2022 No Surprises Act summary

VSP vision plan benefit summary 2-22

Preventive care – what’s covered

Specialty medication manufacturer coupons-copay assistance

Cigna Specialty Medication List (Tier 4)

Livongo

Patient Assurance Program^SM

Pay $25 or less for a 30-day supply of insulin. Every time.

Introducing the Patient Assurance Program

Need assistance?

Cigna

Downloads

Where to get care – Know before you go

Cigna Maintenance Medications

Cigna Telehealth Connection

For non-emergency medical care

MDLIVE doctors cannot currently order tests for COVID-19.

For behavioral health care

Conditions

Cigna 90 Now

Filling your prescription

Cigna 90 Now Retail Pharmacies

Express Scripts Home Delivery Pharmacy

Cigna

VSP – See better for life

Businessolver

Cigna Healthy Pregnancies, Healthy Babies Program®

Health Advocate

Personal health advocate

Employee Assistance Program (EAP)

Kaiser HRA Summary

Kaiser HSA Summary

2023 Cigna DHMO California SDBC

2022 No Surprises Act summary

VSP vision plan benefit summary 2-22

Preventive care – what’s covered

Specialty medication manufacturer coupons-copay assistance

Cigna Specialty Medication List (Tier 4)

Livongo

Patient Assurance ProgramSM

Pay $25 or less for a 30-day supply of insulin. Every time.

Introducing the Patient Assurance Program

Need assistance?

Cigna

Downloads

Where to get care – Know before you go

Cigna Maintenance Medications

Cigna Telehealth Connection

For non-emergency medical care

MDLIVE doctors cannot currently order tests for COVID-19.

For behavioral health care

Conditions

Cigna 90 Now

Filling your prescription

Cigna 90 Now Retail Pharmacies

Express Scripts Home Delivery Pharmacy

Cigna

VSP – See better for life

Businessolver

Cigna Healthy Pregnancies, Healthy Babies Program®

Health Advocate

Personal health advocate

Employee Assistance Program (EAP)

Patient Assurance Program^SM