Health Advocate is ready to help you choose a medical plan—and more!

Health Advocate is available 24/7 throughout the year to help you understand your medical options, find the right doctor, enroll in Medicare, help you deal with insurance claims and much more.

Health Advocate is available to all associates and their family members (even if they don’t live in the same household).

Benefits-eligible Veradigm associates and their families have access to Health Advocate, the nation’s leading healthcare advocacy and assistance program. This service is provided at no cost to you and is available to you, your spouse/domestic partner, children, parents, and parents-in-law, regardless of whether you or they are currently covered by a Veradigm Medical plan.

When you call Health Advocate, you’ll be assigned a personal health advocate (PHA) who can help you:

• Find qualified in-network healthcare providers.
• Explore Medicare options.
• Make medical appointments and arrange for special treatments and tests.
• Negotiate medical claim and billing issues.
• Obtain approvals from your insurance plan.
• Answer questions about medical conditions, tests, treatments, and medications.

24/7 care at your fingertips

The Transcarent app gives you 24/7 access to quality healthcare services right from your mobile device. As part of your Veradigm benefits package, you can connect with a care team any time—day or night—through chat or video. Services include:

• On-demand medical support for everyday health concerns
• At-home physical therapy for back, joint, and muscle pain—fully covered by Veradigm
• Virtual orthopedic consultations within two days
• Access to top surgeons for high-quality, lower-cost procedures
• Personalized cancer care from screening through survivorship

To get started, download the app and message a Health Guide or call 1-888-685-5198. You can also visit member.transcarent.com.

A virtual health program to help you lose weight and manage health conditions

If you have goals to lose weight or manage conditions like prediabetes, diabetes or hypertension, Vida can help.

When you enroll with Vida, you’ll get:

• 1:1 video session with a health coach or registered dietitian, and live chat support
• Support and resources to manage and prevent chronic conditions, including resources to guide and track progress
• Devices like a blood glucose meter, blood pressure cuff, or connected smart scale – if recommended by your care team
• Personalized, actionable, and timely digital health insights via your mobile app

Learn more at vida.com/Veradigm

Health Advocate offers EAP services with confidential advice, short-term counseling, and referrals for a variety of issues. Examples include: crisis support, legal consultation, convenience services, financial wellness, childcare, hospitalization, and much more.