Provided benefits

Stay current with COVID vaccines and booster shots

Stay protected against COVID-19 by being up to date with your primary series vaccines and boosters.

The U.S. Centers for Disease Control and Prevention (CDC) updated their COVID recommendations this fall:

  • Updated (bivalent) boosters became available September 2, 2022.
  • CDC recommends everyone stay up to date with COVID-19 vaccines for their age group:
  • Getting a COVID-19 vaccine after you recover from COVID-19 infection provides added protection against COVID-19.
  • If you recently had COVID-19, you may consider delaying your next vaccine dose (primary dose or booster) by 3 months from when your symptoms started or, if you had no symptoms, when you first received a positive test.
  • People who are moderately or severely immunocompromised have different recommendations for COVID-19 vaccines.
  • COVID-19 vaccine and booster recommendations may be updated as CDC continues to monitor the latest COVID-19 data.

For additional recommendations and to see if you’re up to date visit the CDC website.

COVID vaccination surcharge

If you enroll in an Veradigm medical plan and you have not been vaccinated for COVID, you will pay a COVID vaccination surcharge of $10 per month ($5 per paycheck). Please refer to the “US COVID-19 Vaccination Policy” available on the Policies intranet page.

If you are vaccinated but haven’t entered your vaccination status in Oracle, please do so as soon as possible to avoid the surcharge.

Physical wellbeing

Physical wellbeing

See your provider

If you have COVID-19 symptoms or believe you were exposed to a confirmed case of the virus, contact your health care provider immediately.


If you are enrolled in one of our Cigna medical plans, you can find information about coronavirus care and coverage by visiting Cigna’s Coronavirus Resource Center.

Contact Cigna at:


Group Number 3339080

Telehealth option

If you suspect you have COVID, you may want to visit a doctor via telehealth from the comfort of your home. Veradigm medical plan participants can get care through Cigna Telehealth Connection with MDLIVE. You and your covered dependents have 24/7/365 access to MDLIVE board certified primary care doctors and pediatricians by online video or phone.

Kaiser Permanente

If you are enrolled in one of our Kaiser Permanente medical plans, contact Kaiser at:

1-800-464-4000 (English)
1-800-788-0616 (Spanish)

Telehealth option

You can meet face-to-face with a doctor by video for the same high-quality care as an in-person visit.

Watch this video to learn more.

How to schedule:
Make an appointment online.
Call 24/7 at 1-833-574-2273 (TTY 711).

Emotional wellbeing

Emotional wellbeing

Employee Assistance Program is here for you

Significant changes in familiar routines and uncertainty about the future can lead to stress, anxiety or depression. Health Advocate, Veradigm’s Employee Assistance Program (EAP) provider, is ready to help with small issues, big problems and everything in between, such as:

  • Developing resilience and managing stress.
  • Getting past emotional issues or grief.
  • Addressing depression, anxiety or substance use issues.
  • Managing relationships during a crisis.
  • And more.

You and your family can access free support or get in touch with a licensed counselor anytime 24.7 by contacting the Health Advocate EAP at:

Contact MDLIVE for behavioral health care

If you are enrolled in an VeradigmVeradigm medical plan, you have another resource to help with stress, depression, addiction or other mental health issues: MDLIVE behavioral health. You can see a counselor or psychiatrist using the MDLIVE website or mobile app through a secure, live video connection. Connect using your laptop or smart phone from anywhere you’re comfortable. Your provider will work to understand how you’re currently feeling as well as any important history, what you’d like to accomplish, and then work with you to identify the right treatment plan for you.

Contact MDLIVE: 

Financial wellbeing

Financial wellbeing

Talk to a money coach

Veradigm offers free money coaching for employees and their families. These one-on-one phone sessions are confidential and conducted with certified financial planners, tax experts, and family law and estate planning specialists. Discuss subjects like debt, credit, spending, mortgages, loans, taxes, retirement, investing and more. Schedule by calling 888.724.2262 or going online to

Retirement financial advice

CAPTRUST is an independent investment advisory firm that provides investment advice to Veradigm associates who need help navigating their retirement benefits. CAPTRUST will not sell you any products – their services are made available to you as part of the VeradigmVeradigm Retirement Savings Plan.

The easiest way to make an investment advice phone appointment is to schedule it online at or you can call CAPTRUST at 800.967.9948.

For more information

For the most up-to-date COVID-19 information, contact:

Centers for Disease Control and Prevention (CDC)

World Health Organization

Symptoms of COVID-19

COVID-19 affects different people in different ways. Here are the most common symptoms.

Symptom Checker

Your PTO

Your PTO

You can use it for:

  • Vacation
  • Personal days
  • Compassionate leave

You cannot use it for:

  • Sick days
  • Company holidays
  • Military duty
  • Jury duty
  • Medical Leave where you qualify for disability

For details on PTO, including the Veradigm PTO policy, go to our Benefits intranet page.

Recharge Days

To show our appreciation, support and commitment to wellness, Veradigm offers companywide “Recharge Days” during which the company will shut down. On these days, all we ask of you is to unplug, recharge and come back refreshed and ready to work!

Details, including a list of Recharge Days, can be found on our intranet

Paid Sick Time Off

The U.S. Paid Sick Time Off Policy provides eligible associates with paid time away for personal illness or to care for a sick family member. This U.S. Paid Sick Time Off Policy is separate from the U.S PTO Policies.

More information can be found on our Policies intranet page.

US company holidays

US company holidays

New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Eve
Christmas Day
Floating Holiday (for non-exempt associates only)

Leaves of absence

Leaves of absence

Veradigm offers a variety of leaves of absence for different reasons, including disability, FMLA, military or state-specific leaves. You also may be eligible for family and medical leave.

Family and medical leave

Family and Medical Leave coverage provides unpaid job-protected leave for certain family and/or medical reasons. To be eligible, you must be employed by Veradigm for at least 12 months and have worked a minimum of 1,250 hours during the previous 12-month period.

Report your leave!

All leave of absences, including disability, FMLA, military, or state-specific leave, must be called into New York Life as soon as you are aware of your need to take a leave.

More information can be found on our Leave of Absence intranet page.