Resources

When my benefits will end

When my benefits will end

Benefit Plans** When Benefits End
Medical, Dental, Vision, Healthcare FSA*, Dependent Care FSA, Commuter Spending Account, EAP Last day of month in which your employment ends
If you need a certificate of credible coverage, please contact Cigna at 800.Cigna24.
Health Savings Account (HSA) No future pre-tax contributions will be made after your termination date; your HSA belongs to you, so you take it with you when you leave.
Basic Life, Basic AD&D, Voluntary Life, BTA, STD, LTD Your termination date
Life and AD&D May be portable or convertible if you elect an option within 31 days of termination date
PTO Forfeited on termination date unless prohibited by state law
Savings Plan (401k) Deferrals will come out of post-severance eligible compensation as stated in the plan document; you may request a distribution from the Plan Administrator.
Employee Stock Purchase Plan (ESPP) Participation ends on your termination date; you continue to own stock purchased during employment but are not eligible to make additional stock purchases
Tuition Reimbursement Program Your termination date

* In the event that the content of this document or any oral representations made by any person regarding the plan conflict with or are inconsistent with the provisions of the plan document, the provisions of the plan document will control. Plan documents can be found on the Benefits Intranet page.
**If you are participating in the Healthcare FSA on your termination date, you may be able to continue making after-tax contributions by electing COBRA.

***Terminated associates have 90 days to submit paperwork for FSA claims that were incurred while employed by Veradigm.

 

What happens to my benefits

What happens to my benefits

Life insurance

Your Veradigm-provided life insurance, AD&D and all elected voluntary employee, spouse, and dependent life insurance and AD&D ends on your final day of employment. You have the option to port or convert your Veradigm-provided life insurance as well as all elected voluntary life insurance coverage (employee, spouse and child). Your Basic and Voluntary AD&D is convertible but is not portable. Cigna will send you information on all options relevant to you via USPS mail. Questions regarding continuing coverage can be directed to Cigna’s customer service office at 800.423.1282. All forms and payments are due to Cigna within 31 days of your separation date.

Health Savings Account

You own your Health Savings Account and the funds you and Veradigm have contributed to it. If you are enrolled in the Cigna HSA, you can contact HSA Bank at 800.Cigna24 to get information regarding your account.

If you are enrolled in the Kaiser HSA, you can contact 1-877-761-3399 to get information regarding your account.

Unused Paid Time Off (PTO)

If you are an active associate and have additional questions regarding PTO, please submit a service request at the HR Service Portal. If you are terminated and have lost your access you should email HR.questions@allscripts.com.

Short- and long-term disability coverages

Short-Term Disability (STD) and Long-Term Disability (LTD) coverage ends on your last day of employment with Veradigm. These coverages cannot be converted to an individual policy.

401(k) plan

If you want to rollover funds to another plan, update your mailing address or ask other questions, you can contact Charles Schwab at 800.724.7526 or log in at www.workplace.schwab.com.

Your separation date will typically be communicated to Charles Schwab within five business days of your last paycheck, and Schwab will send you information about your distribution options.

If you have a loan, you have 90 days from your termination date to pay off the loan in full. If your loan becomes delinquent, it will constitute a deemed taxable distribution from the plan, and you may be subject to an excise tax and other adverse tax consequences. If your employment ends, you may also continue to pay your loan payments directly to Charles Schwab under the terms of the plan. Contact Charles Schwab for additional details and review how to keep your retirement savings working after you leave your job.

Stock benefit plans

If you have questions about your Veradigm ESPP, Veradigm Restricted Stock or Legacy Veradigm Stock Options, you can contact eTrade at 800.838.0908 or www.etrade.com.

Medicare eligibility

Medicare eligibility

If you leave Veradigm and continue medical coverage through COBRA and are Medicare-eligible, COBRA benefits depend on when you become entitled to Medicare:

  • If your Medicare benefits (Part A or Part B) become effective on or before the day you elect COBRA coverage, you can continue COBRA coverage as well as having Medicare. This is true even if your Part A benefits begin before you elect COBRA but you don’t sign up for Part B until later. In this situation, Medicare is always primary to COBRA coverage.
  • If you become entitled to Medicare after you’ve signed up for COBRA, your COBRA benefits cease. (But if COBRA covers your spouse and/or dependent children, their coverage may be extended for up to 36 months because you qualified for Medicare.)

Please refer to the “Medicare and You” Booklet from the Centers for Medicare Services as a resource regarding questions about Medicare. This booklet can be found on the www.cms.gov website along with other great resources regarding Medicare.

Associates should notify their HR Business Partner regarding retirement from Veradigm.

COBRA

COBRA

The Consolidated Omnibus Budget Reconciliation Act or COBRA allows former associates and their dependents to continue health coverage at group rates for a limited period of time.

Learn more about COBRA

Address change

If you experience an address change after termination, you will need to contact the appropriate vendor directly to update your address.

Vendor contacts

Previous employment verification

Veradigm uses The Work Number® to provide automated employment and income verifications on our associates. Provide the verifier with the following information:

  • Your Social Security Number
  • Employer Code: 13494
  • Access for Verifiers: www.theworknumber.com OR 800.367.5690

The Work Number Client Service Center, Monday – Friday, 7:00 AM – 8:00 PM (CST), 800.996.7566 or 800.424.0253 (TTY – Deaf)

Plan Documents (including SBCs)

Provider Communications

ProviderTitleBenefit
VeradigmVeradigm Digital Wallet CardAllDownload
AetnaAccident InsuranceVoluntary insuranceDownload
AetnaCritical illness insuranceVoluntary insuranceDownload
AetnaHospital indemnity insuranceVoluntary insuranceDownload
AIGBusiness travel accident insuranceBTA insuranceDownload
CAPTRUSTFinancial wellnessFinancial SecurityDownload
CAPTRUSTRetirement BlueprintFinancial SecurityDownload
Charles SchwabRetirement checklistFinancial SecurityDownload
Charles SchwabRetirement goalsFinancial SecurityDownload
Charles SchwabRetirement plan websiteFinancial SecurityDownload
Charles SchwabPre-retirement playbookFinancial SecurityDownload
Charles SchwabRetirement plan tax savings strategiesFinancial SecurityDownload
CignaCigna HSA Direct Transfer Request FormHealth accountDownload
CignaCigna Health Savings Account FAQsHealth accountDownload
CignaCigna HSA investment brochureHealth accountDownload
CignaHealth Matters care managementMedicalDownload
CignaHealthy Pregnancies, Healthy Babies®MedicalDownload
CignaCigna MDLIVE Telehealth ConnectionMedicalDownload
CignaCigna Preventive health care – what’s coveredMedicalDownload
CignaCigna Where to get care – Know before you goMedicalDownload
Cigna 90 NowCigna 90 NowPrescription drugDownload
CignaCigna Specialty medications savingsPrescription drugDownload
CignaCigna Specialty Medication List (Tier 4)Prescription drugDownload
CignaCigna Specialty medication couponsPrescription drugDownload
Kaiser PermanenteKaiser HRA SummaryMedicalDownload
Kaiser PermanenteKaiser HSA SummaryMedicalDownload
Kaiser PermanenteKaiser Mental Health and WellnessWell-beingDownload
MetLifeLegal experts on your sideLegal planDownload
MetLifeEstate planning at your fingertipsLegal planDownload
MetLifeIdentity managementLegal planDownload
MetLifeLegal plan overviewLegal planDownload
New York LifeReport a leave of absence or disabilityDisability/LOADownload
NationwideMy Pet ProtectionPet InsuranceDownload
MetLifeLegal plan FAQsLegal planDownload
MetLifeLegal Help Made EasyLegal planDownload
New York LifeLeave of Absence Checklist (for Associates)Disability/LOADownload
VeradigmNo Surprises Act summaryComplianceDownload
Veradigm24/7 Emotional support resourcesWell-beingDownload
VSPVision plan benefit summary (2024)VisionDownload
VSPSee better for lifeVisionDownload
Health AdvocateHealth AdvocateMedicalDownload
Veradigm2025 Open Enrollment NewsletterEnrollmentDownload
Veradigm2024 OE Compliance NewsEnrollmentDownload
Charles SchwabEducation savings goalsFinancial SecurityDownload
CignaCigna Patient Assurance Drug ListPrescription drugDownload
CignaCigna Specialty Drug ListPrescription drugDownload
CignaDHMO Patient Charge Schedule (2024)DentalDownload
CignaKnow your numbersMedicalDownload
CignaLifestyle Management – Stress SuccessMedicalDownload
CignaLifestyle Management – Tobacco SuccessMedicalDownload
CignaLifestyle Management – Weight SuccessMedicalDownload
CAPTRUSTFinancial Advice ServicesFinancial SecurityDownload
KaiserKaiser High Deductible Health Plan FAQsMedicalDownload
KaiserKaiser HRA FAQsMedicalDownload
KaiserKaiser HRA overviewMedicalDownload
KaiserKaiser HSA overviewMedicalDownload
KaiserKaiser New enrollee flyerMedicalDownload
New York LifeBasic AD&D Insurance Benefit HighlightsLife InsuranceDownload
New York LifeBasic Life Insurance Benefit HighlightLife InsuranceDownload
New York LifeVoluntary Life Insurance Benefit HighlightsLife InsuranceDownload
New York LifeAdditional included programsLife InsuranceDownload
New York LifeShort-Term Disability Summary of BenefitsDisability/LOADownload
New York LifeVoluntary AD&D Insurance Benefit HighlightsLife InsuranceDownload
VeradigmYour Veradigm Retirement Savings PlanRetirementDownload
Optum Rx (2025)Optum Rx Drug Tier – PPOPrescription drugDownload
Optum Rx (2025)Optum Rx Drug Tier – HSAPrescription drugDownload
Optum Rx (2025)Optum Rx Drug Tier – HRAPrescription DrugDownload
Veradigm2025 OE Compliance NewsEnrollmentDownload
BCBS BCBS Understanding Your HRA OverviewFinancial SecurityDownload
BCBS BCBS Tobacco CessationMedicalDownload
BCBS BCBS TelehealthMedicalDownload
BCBS BCBS ProgramsMedicalDownload
BCBS BCBS Maternity MemberMedicalDownload
BCBS BCBS Blue365 OverviewMedicalDownload
CignaDHMO SDBCDentalDownload
CignaDHMO Patient Charge Schedule (2025)DentalDownload
VSPVSP Vision Benefits Summary (2025)VisionDownload
HSA BankHSA Bank Why Contribute To Your HSAHealth accountDownload
HSA BankHSA Bank HSA OverviewHealth accountDownload
HSA BankHSA Bank How To Use Your HSAHealth accountDownload
HSA BankHSA Bank BeneficiaryHealth accountDownload

Healthcare terms

Claim

A provider’s request to your plan administrator asking to be paid for a service you’ve received.

COBRA

The Consolidated Omnibus Budget Reconciliation Act (COBRA) provides continued coverage of your health benefits if certain events occur that would normally result in the termination of coverage. Events under which COBRA continuation health coverage can be extended include job loss, reduction in hours worked, death, divorce and other life events. In most cases, coverage under COBRA may be extended for up to 18 months, though coverage may be extended to 36 months in some cases.

Coinsurance

The percentage of the cost you pay for covered health care services, after you meet your calendar-year deductible.

Deductible

The amount you pay out of pocket for health care each calendar year before the plan begins to share in the cost of covered services. All Cigna medical plans have separate deductibles for in-network and out-of-network care. What you pay for one doesn’t count toward the other.

Explanation of Benefits

After you get care, you’ll receive an Explanation of Benefits (EOB) from Cigna, the claims administrator. The EOB provides information about how your claim was paid, including how much you owe or will be reimbursed.

Flexible Spending Accounts (FSAs)

These are special tax-advantaged plans that you can use to pay for eligible expenses. The general purpose healthcare FSA can be used to pay for eligible medical expenses. The limited purpose healthcare FSA can be used to pay for eligible dental and vision care expenses if you have a Health Savings Account. The Dependent Care FSA can be used to pay for eligible care expenses for your dependents.

Formulary

A list of drugs determined and maintained by Cigna or Accredo to use for the prescription drug program. The formulary is designed to assist physicians in prescribing drugs that are medically necessary and cost-effective.

Generic drugs

Approved by the FDA as a therapeutic equivalent to the brand-name drug; has the same active ingredient as the brand-name version but at a lower cost.

In-network

The facilities, providers, and suppliers Cigna has contracted with to provide covered health care services.

Health Savings Account (HSA)

A special savings account that you can participate in if you enroll in the HSA Base Plan. You save on taxes three ways with the HSA: no taxes on your contributions (including those from Veradigm), no taxes when you use the money to pay for eligible medical expenses, and no taxes on interest earned on your account.

Maintenance medications

Prescribed to treat chronic health conditions—such as asthma, diabetes, high blood pressure, or high cholesterol—and are taken on an ongoing, regular basis to maintain health.

Non-preferred brand

Prescription drugs listed under “non-preferred” generally have higher copays than preferred brand-name drugs.

Out-of-network

Providers that are not in the Cigna network or have not contracted with Cigna and have not agreed to charge certain rates for certain services.

Out-of-pocket maximum

The most you’ll pay for covered health care services in a calendar year. Once you reach it, the plan pays 100% of the costs for covered services for the rest of the year.

Preferred brand drugs

These are drugs for which generic equivalents are not available. However, they have been on the market for a time and are widely accepted. They cost more than generics but are less expensive than non-preferred brand-name drugs.

Preventive care

All Veradigm medical plans provide preventive services at no cost to you if you visit a participating provider and claims submitted are coded correctly. Covered preventive care is based on your age and gender. Follow-up testing for a diagnosed medical condition will generally not be covered as preventive.

Specialty medications

These are drugs that are used to treat complex or chronic conditions that usually require close monitoring, such as multiple sclerosis, hepatitis, rheumatoid arthritis, cancer, and other conditions that are difficult to treat with traditional therapies. Specialty drugs are obtained from Accredo specialty pharmacy and may require prior authorization.